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New Jersey Congressman Goes After Bruce Springsteen and Ticketmaster’s “Dynamic Pricing”

"Today I've demanded answers from Ticketmaster on the monopoly’s role in the Springsteen tour fiasco where fans were charged upwards of $5,000 for seats"

new jersey congressman bruce springsteen ticketmaster dynamic pricing
Bruce Springsteen, photo by Danny Clinch

    Two Garden State heavyweights are on a collision course as New Jersey Congressman Bill Pascrell, Jr. is seeking information pertaining to Ticketmaster’s “dynamic pricing” model, especially as it relates to New Jersey’s most famous cultural export, Bruce Springsteen.

    “Today I’ve demanded answers from Ticketmaster on the monopoly’s role in the Springsteen tour fiasco where fans were charged upwards of $5,000 for seats,” Rep. Pascrell wrote in a letter published to social media August 31st. He then laid out questions related to tickets for Bruce Springsteen and the E Street Band’s 2023 tour: “How many shows will be played in venues, owned, operated, or exclusively booked by Ticketmaster,” which was followed with, “For how many of these shows is Ticketmaster the primary… or… exclusive ticket seller?”

    Congressman Pascrell also demands “specific data and any details that support” Ticketmaster’s claim that “these prices and formats are ‘consistent with industry standards for top performers,'” and asked, “Does your company inform customers as to how many tickets will be available for sale, at what time, and how they will be priced?” so that consumers can make informed purchasing decisions.

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    While Springsteen and Ticketmaster have both been heavily criticized for concert tickets costing thousands of dollars, both parties have defended themselves. Ticketmaster alleges that 1.3% of total tickets so far have sold for more than $1,000, with a total of 11.2% tickets designated to change price to meet demand. The company added that 56% of tickets were sold for less than $200, and 18% for less than $100.

    Springsteen’s longtime manager Jon Landau chimed in to say that, “In pricing tickets for this tour, we looked carefully at what our peers have been doing. We chose prices that are lower than some and on par with others.”

    Springsteen himself has not offered comment, perhaps because he’s busy with his new duties as a grandfather. Tickets to his 2023 tour with the E Street Band are available here.

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